Customers

In 2024, customers included a Federal Agency in the United States of America, and a multi-national insurance company, two national Benefits agencies and a pan-European vehicle rescue company.

Some feedback from recent missions:

“Your ability to diagnose problems across both platforms allows us to fix faster and to deliver better. Your work on the integration with Siebel has been fundamental to our success today.”

“Without your expertise, we would have never been able to successfully migrate these rulebases and integrate them .”

“Now we are ready to take advantage of version 12 and rework some of our rules for higher performance.”

The following are some selected messages of customers feedback, support and thanks that we have been lucky enough to receive for our past engagements.

Oracle B2B and Oracle Intelligent Advisor Customer, UK

“Really valuable time spent with Richard Napier, learning and putting into practice the power of Oracle Intelligent Advisor”

Siebel CRM & Oracle Intelligent Advisor Customer, Switzerland

“Great Siebel and Intelligent Advisor consulting, with lots of relevant examples – very helpful.”

Oracle Intelligent Advisor Customer, UK

“Thank you for the consulting engagement recently. We were able, with your help, to identify several areas where we had failed to apply best practice and have made gains in performance as a result”

Oracle Intelligent Advisor Customer, USA

“Great knowledge and easy-to-work-presentation style. Good use of NLP techniques to manage this large group”

Project Manager, International Telecoms, Turkey

“Richard is an amazing and very knowledgeable instructor and consultant – and was very patient and accommodating towards all of our numerous questions. I learned a tremendous amount!”

Government Agency, Canada

“Probably the best training course I have ever attended in 20 years of IT work”

Insurance Company, Switzerland

“Great overview and thanks for comparing the architecture of 10 with 12 – most helpful”

Government Agency, Switzerland

“Keep people interested and entertained for solid days of technical training – objective achieved in fine style”

Executive Director, International CRM Consultancy, India & Silicon Valley

“You simply make the difference in front of customers. As they appreciate the man, his knowledge and competency. Always a pleasure to work with you”

Senior Presales Consultant, Global Software Corporation