Oracle Policy Automation & Siebel CRM

Oracle Policy Automation and Siebel CRM Training

Oracle Policy Automation and Siebel CRM Integration Training


This one day seminar or web seminar is designed to provide Oracle Siebel CRM and Oracle Policy Automation technical and techno-functional personnel with the high and low level view of the integration between the two applications.



The seminar requires a working knowledge of typical Siebel configuration tasks and a basic knowledge of the Siebel CRM architecture in respect of integration (Integration Objects, Web Services). A knowledge of the Oracle Policy Automation Hub and the basic principles of Oracle Policy Modelling are also required.



The target environments for this seminar are Siebel Innovation Pack 16 and Oracle Policy Automation 12.2.x. In addition, some overview content discusses the Oracle Policy Automation 10.x integration and the Siebel Innovation Pack 15 integration. Some overview content works with Oracle Policy Automation REST API introduced in 2017.



  1. Introduction
  2. Prerequisites and Setting Up for the White Paper
  3. Working on the Metadata Connection
  4. Building a Load Connection and Testing it in SOAP UI
  5. Implementing Load in Siebel
  6. Building a Submit Connection and Testing it in SOAP UI
  7. Implementing Submit with Siebel
  8. Implementing and Testing SetCheckPoint and GetCheckPoint
  9. Answer and Assess Web Services, REST Services
  10. Conclusions


The course materials provided are copies of all slides used, plus recorded videos of all technical content in streaming format.


For more information, contact the OPA Hub Website, or our parent company On Demand Education Ltd.