With experience in CRM reaching far back into the early nineties and many years of experience as users, educators and project personnel, we are well placed to advise on the specifics of your project. We help customers make their CX and CRM more efficient and better adopted. On Demand Consulting and Education Ltd offers several consulting service packages.
- Siebel CRM and Oracle Intelligent Advisor integration: helping customers not to just write their business rules, but also to best integrate OIA into their enterprise environment whether it be Siebel CRM, Salesforce (Portal or App), Service or Engagement Cloud or something unique.
- Design and Deliver Training in Siebel CRM and related training courses (using up-to-date content and covering all functionality including Siebel Open UI)
- Train the Trainer tailored entirely to each customer scenario – based on the target populations of end customers (the trainees) and the experience of the staff (the trainers) as well as the company’s maturity of vision for CX and company culture and market space.