With experience in CRM reaching far back into the early nineties and many years of experience as users, educators and project personnel, we are well placed to advise on the specifics of your project. We help customers make their CX and CRM more efficient and better adopted. On Demand Consulting and Education Ltd offers several consulting service packages.
- CRM and Intelligent Advisor Oracle Policy Automation integration: helping customers not to just write their business rules, but also to best integrate OIAinto their enterprise environment whether it be Siebel CRM, SalesForce (Portal or App), Service or Engagement Cloud or something unique.
- Train the Trainer tailored entirely to each customer scenario – based on the target populations of end customers (the trainees) and the experience of the staff (the trainers) as well as the company’s maturity of vision for CX and company culture and market space.
- You can find Community Content produced by On Demand Consulting and Education Ltd on the Siebel Hub.