With experience in CRM reaching far back into the early nineties and with many years of experience as users, educators and project team members, we are well placed to advise on the specifics of your project. We help customers make their CX and CRM more efficient and better adopted.
- Oracle Intelligent Advisor and Oracle B2C, B2B, HCM, Siebel, Salesforce and other integrated scenarios. We help customers understand the power of Oracle Intelligent Advisor and make sure that they get the return on that investment quickly with measurable results. We provide consulting, mentoring, rule authoring and training.
- Design and Deliver Training in Siebel CRM and related training courses (using up-to-date content and covering all functionality including Siebel Open UI) through our website Siebel Hub Learning Experience.
- Train the Trainer tailored entirely to each customer scenario – based on the target populations of end customers (the trainees) and the experience of the staff (the trainers) as well as the company’s maturity of vision for CX and company culture and market space.